1. Where exactly are you located, and what’s nearby?

We’re right in the very center of Kraków at Westerplatte 8. Our location is incredibly central – the Main Market Square, St. Mary’s Basilica, and St. Florian’s Gate are all within easy walking distance. Lost Souls Alley is just a 7-minute walk away, and the main railway station is also very close, making it easy to explore the city on foot or by public transport.

2. What makes your hostel special?

We’re a modern urban hostel designed to give you an affordable, convenient, and well‑organized stay right in the heart of Kraków. What really sets us apart is our friendly, social atmosphere – with a shared kitchen, a cozy lounge area, and a 24‑hour reception, it’s easy to meet fellow travellers from all over the world. We’re all about giving you freedom, mobility, and the chance to experience the vibrant life of the city while staying right in its center.

3. What room types do you offer?

We have a wide range of options to suit different needs. We offer shared dormitory rooms for 12, 10, 8, and 6 people, as well as separate female‑only rooms for those who value extra safety and comfort. For guests seeking more privacy, private double rooms are also available. All rooms come with bunk beds, comfortable mattresses, individual lighting, and lockers for your personal belongings.

4. What amenities can I expect in the room?

Each room is designed to be modern and functional. You’ll find bunk beds with comfortable mattresses, individual reading lights, and lockers for your valuables. Some rooms also feature a tea and coffee maker, a wardrobe, and garden views. Towels and bed linen are provided. Please note that bathrooms are shared, and the entire property is non‑smoking.

5. Is there a kitchen I can use?

Yes, absolutely! We have a fully equipped shared kitchen where you can prepare your own meals. It’s a great way to save money and meet other travellers while cooking. There’s also a shared lounge area where you can relax, socialise, and swap travel stories.

6. What are your check in and check out times?

Our front desk is open 24 hours a day, so you can check in whenever it suits you. Check‑in is usually from 2:00 PM, and check‑out is until 11:00 AM. If you need a slightly earlier check‑in or a later check‑out, just let us know in advance and we’ll do our best to accommodate you. We also offer luggage storage before check‑in and after check‑out, so you can explore the city without dragging your bags around.

7. Is Wi Fi available throughout the hostel?

Yes! We offer free, high‑speed Wi‑Fi throughout the entire property. Whether you’re planning your day’s itinerary, keeping in touch with family, or combining travel with remote work, you’ll have a reliable connection.

8. Do you have parking available?

We don’t have our own private parking lot, but street parking is available nearby. It’s on a first‑come, first‑served basis, and charges may apply.

9. I’m arriving by train or plane. How do I get to you?

We’re super easy to reach! The main railway station (Kraków Główny) is within walking distance. From Kraków‑Balice Airport, you can take a train or a taxi – the journey takes about 20–30 minutes. Our central location means you can easily reach us from the airport and move freely around the city without needing a taxi.

10. Can I bring my dog or cat?

Unfortunately, pets are not allowed at WOW Hostel. This policy helps us maintain a clean and comfortable environment for all our guests.

11. Is there an age limit for staying with you?

Yes – the minimum age for check‑in is 18 years. We’re a hostel designed for adult travellers, and we kindly ask that all guests be at least 18 years old to stay with us.

12. Are the bathrooms shared? How clean are they?

Yes, the bathrooms at WOW Hostel are shared, and we take cleanliness very seriously. Our housekeeping team cleans the bathrooms daily, and guests consistently mention in their reviews that the bathrooms are clean, fresh, and well-maintained. For extra comfort and privacy, we also offer separate showers and toilets for women only, so everyone can feel at ease during their stay.

FAQ